

Office Hours
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Matt Haaga
Office Hours
Address
Germantown, TN 38138-2903
Behind Corks next to Vanelli's Deli
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Location Details
- Parking: In front of building
- No steps/stairs
-
Phone
(901) 755-5200
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Investment Services, Annuities
Office Info
Office Info
Office Hours
Location Details
- Parking: In front of building
- No steps/stairs
-
Phone
(901) 755-5200
Languages
Simple Insights®
First time home buyer guide
First time home buyer guide
Buying a home for the first time can be daunting. It may be helpful to review some key considerations as you prepare for this important moment.
Car maintenance tasks you can do yourself
Car maintenance tasks you can do yourself
To combat auto repair costs that keep climbing, some auto maintenance can be done at home. Here are ones that are usually do-it-yourself.
Pet first aid kit: Why you need it and how to make one
Pet first aid kit: Why you need it and how to make one
Consider packing a pet first aid kit to help prepare you for pet emergencies.
Social Media


Viewing team member 1 of 15

Heather James
Office Manager
License #935699
I was born and raised in Royal Palm Beach, FL. I moved to TN to attend college and have lived here ever since. I graduated from Freed Hardeman University in 2005 with a BBA in Business Management. I began working as a State Farm team member on May 31, 2005. I am licensed in Auto, Home, Life and Health insurance in TN and MS, but my main focus is customer service. I love getting to know my customers and you will become more like family once you are here. I am a full time remote worker, but you can call and get me on the phone whenever you need me. In my free time I like to travel and camp with my husband, daughter and 2 dogs. I am also active in many ministries at church. I enjoy watching my daughter’s soccer games, photography, and running.
Viewing team member 2 of 15

Brandon McIllwain
Account Manager
License #3001325179
I was born and raised in the Memphis area. I graduated high school at ECS and went on to attend UTC in Chattanooga, before transferring back home to Memphis. I got married in 2020 to my amazing wife. I have always enjoyed helping and working with people throughout my career. I have a background in retail, service, and hospitality. I hope to help many more people with their insurance and financial goals.
Viewing team member 3 of 15

Shanda Puckett
Customer Service Representative
License #2328750
I started my career as a team member 2003 in Florence, Alabama. I am a mom to three amazing sons. I am always open to adventures and love to travel to new places. My favorite thing about working at Matt Haaga State Farm is helping customers overcome the challenges they face. Knowing that I have helped a customer understand the importance of insurance is always a great feeling.
Viewing team member 4 of 15

Kevin Whitten
Account Manager
License #3002694456
My name is Kevin Whitten. I am the father of an awesome 10 year old son and a lover of disc golf. I am active in my church and serve on the security team. I love LSU and the cowboys. I also hold a valid Commercial Driver's License but decided that trucking isn't for me but getting people the products they need is.
Viewing team member 5 of 15

Taylor Vaughn
Customer Relations Representative
License #3002324217
A lifelong Memphian, I attended Cordova High School and hold a degree in culinary arts. Prior to joining the agency, I worked in both the healthcare and foodservice industries. Working in healthcare gave me an expansive knowledge of insurance, which I’m excited to develop and share with others. My outside interests find me reading, working on my car , the never ending project, or spending time with family, friends, and my rescue dog, Bogart.
Viewing team member 6 of 15

Aaron Schnatterly
Account Manager
License #3003318636
Viewing team member 7 of 15
Donna Taylor
Staff Assistant
I moved to Memphis from Columbus, MS after graduating from Mississippi State University.
I have been blessed to have quite a diversified career. I have done everything from leading corporate projects for a major worldwide corporation to working part-time positions where I have been a receptionist/administrative assistant, shoe salesperson, and bill collector.
I am excited to branch out into a new insurance career where my focus will be providing customer service to our valued customers. This is a great fit for me because helping others is one of my top priorities in life.
I love playing with my fur babies, spending time playing competitive indoor games with my friends/family, volunteering at my church, cooking, and going to movies.
Viewing team member 8 of 15
Rosemarie Upchurch
Customer Service Representative
License #802775
Viewing team member 9 of 15

Jason James
Life/Health Account Representative
License #3001114375
I was born in Macon, Georgia and moved to Memphis, TN when I was 9 and have been here ever since. I have been married for 12 years and have 2 kids. I have been in ministry at my church for over 10 years. My professional background is Retail Store Management, and Customer Service. I have a passion for helping people and being a change agent in the lives of others. I look forward to helping people with their insurance needs.
Viewing team member 10 of 15
Ainsley Hudson
Account Representative
License #3001391908
Viewing team member 11 of 15

Chad Harris
Account Manager
License #1019776
Viewing team member 12 of 15

Katie Coursey
Account Manager
License #3003135596
Viewing team member 13 of 15

Stephen Staples
Account Manager
License #3003174390
Viewing team member 14 of 15

Julia Pillow
Customer Relations Representative
License #3001694682
I graduated from The University of Memphis in 2004 with a B.A. in Communications. In my spare time I love to spend time with my husband and our dog, Grace. I love traveling, reading, watching movies, and spending time with my family and friends. I love helping people in any way I can and I look forward to helping our State Farm customers with all their insurance needs.
Viewing team member 15 of 15

Yahya Al-Eryani
Account Manager
License #3002352293
I am a dedicated finance professional with a passion for helping others. Originally from Sanaa, Yemen, I moved to Memphis, Tennessee, in 2015 and graduated from Christian Brothers University in 2022. Beyond my professional endeavors, I enjoy reading, playing pickleball, and experimenting with gourmet cooking. Driven by a desire to protect and uplift those around me, I am grateful for the opportunity to contribute to the safety and well-being of my community.