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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cham Phou

September 15, 2026

5  out of  5
rating by Cham Phou
"Stephen is amazing. Besides saving me over $2,000 annually, and I tripled checked, he was also able to practically double my coverage. This was my own fault and letting myself get ripped off. If you haven’t done a life finance check in a while, let the magician, Stephen Staples and his people help you. I mean, who doesn’t like saving money. More to bless yourself and others with."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Germantown to know you had such a great experience with us. "
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Monica Scroggs

September 14, 2026

5  out of  5
rating by Monica Scroggs
"Stephen was kind, professional, and efficient. He explained all the changes on my policy in detail and patiently resolved all my issues."
We responded:
"Monica, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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John Foner

September 14, 2026

5  out of  5
rating by John Foner
"Stephen is professional and explains policies in detail. Matt Haaga’s team is top tier and should be a preferred dealer in all matters relating to insurance."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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DeAnthony Banks

September 11, 2026

5  out of  5
rating by DeAnthony Banks
"Steve was very professional."
We responded:
"Thanks so much for the fantastic rating, DeAnthony! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Cameron Rust

September 4, 2026

5  out of  5
rating by Cameron Rust
"Stephen has been awesome to work with throughout the entire process of setting up a new policy. He was very knowledgeable, informative and most importantly, not pushy. I felt he was very genuine in his approach with thoughtful follow up cadence with helpful advice and suggested questions to ask through the quoting process. Highly recommend!"
We responded:
"Cameron, thank you for the fantastic review! We’re always here to support you with your insurance needs in Germantown. "
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joan miranda

August 28, 2026

5  out of  5
rating by joan miranda
"Stephen Helped me today with all my questions and concerns very friendly great customer service good prices and bundles available felt very comfortable talking with him definitely appreciate and recommend him 💯"
We responded:
"Thank you so much for the 5-star rating, joan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Matt Haaga "
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Erika Runnels

August 27, 2026

5  out of  5
rating by Erika Runnels
"I don't think I could say enough good things about Stephen Staples! He is kind and patient with me. He explained what the coverages meant when he could tell I had no idea. Stephen is personable and thorough in his work. Anyone who reads this needs to ask for Stephen Staples, you won't be sorry!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Germantown insurance team. "
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Briann Miller

August 18, 2026

5  out of  5
rating by Briann Miller
"Was amazing !!"
We responded:
"Briann, thank you for the fantastic review! We’re always here to support you with your insurance needs in Germantown. "
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Tamiika H.

August 14, 2026

5  out of  5
rating by Tamiika H.
"Customer service is superb with this location! Stephen was phenomenal to work with and Jason was very helpful also with explaining everything to me. Both were very patient and so glad we have everything bulked in one payment now. Matt Haaga your team rocks!"
We responded:
"Thank you so much for your wonderful feedback of us here at Matt Haaga’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matt Haaga’s Insurance Team "
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Tricia Agnew

August 6, 2026

5  out of  5
rating by Tricia Agnew
"Very knowledgeable and helpful."
We responded:
"Thank you so much for your wonderful feedback of us here at Matt Haaga’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matt Haaga’s Insurance Team "
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Idalia Fernandez

July 28, 2026

5  out of  5
rating by Idalia Fernandez
"Berenice fue increíble se tomó el tiempo de aclararme todo los detalles que nesecitaba, y me ayudó mucho con los descuentos."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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caitlyn smith

July 14, 2026

5  out of  5
rating by caitlyn smith
"I had an excellent experience working with Stephen. He took the time to explain every detail of my coverage, answered all of my questions thoroughly, and made the entire process simple and stress-free. He was able to save me a significant amount on my auto insurance while also adding life insurance policies for both my husband and me. Even with the additional coverage, my total cost is still lower than what I was paying with my previous insurance company.

It’s rare to find someone who is knowledgeable, honest, and genuinely focused on helping their clients. I truly appreciate the time and effort he put into finding the best coverage at the best price. I highly recommend him to anyone looking for an insurance agent who goes above and beyond!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Haaga’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Crystal Johnson M. Ed, BS Admin, PBT, NCMA

Crystal Johnson M. Ed, BS Admin, PBT, NCMA

July 6, 2026

5  out of  5
rating by Crystal Johnson M. Ed, BS Admin, PBT, NCMA
"Stephen is top tier! I just want to thank you so much for your time and making sure I understood everything about my policies. Your generosity is what this world needs more of. If anyone needs any insurance rather it auto, home, etc. please reach out to Stephen at Matt Haaga State Farm!!

Thanks again!!"
We responded:
"We appreciate your review, Crystal. We are so happy that you had such a wonderful experience with State Farm Agent Matt Haaga’s Team here in Germantown ! "
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Kashmoney єlιวαн

June 17, 2026

5  out of  5
rating by Kashmoney єlιวαн
"Steven and Julia did a great job with giving me insurance would definitely recommend this agency"
We responded:
"Kashmoney, thank you for your wonderful review of State Farm Agent Matt Haaga’s Team!"
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Megan Rogers

June 17, 2026

5  out of  5
rating by Megan Rogers
"Stephen is helpful, personal, and extremely knowledgeable with a great sense of humor."
We responded:
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Haaga’s Team—we are always here to help!"
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Breanna Lanisee

June 11, 2026

5  out of  5
rating by Breanna Lanisee
"yahya is wonderful. always offers the best rates and breaks my policy down to me very efficiently so that i understand everything i have!"
We responded:
"We appreciate your review, Breanna. We are so happy that you had such a wonderful experience with State Farm Agent Matt Haaga’s Team here in Germantown ! "
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S&P

June 8, 2026

5  out of  5
rating by S&P
"Stephen Staples has been very helpful and responsive . He explained all the details carefully to make sure that I, as a first time home buyer understand how the policy works in a fair way with reasonable prices. He responded to my emails and texts very quickly. I think Stephen really understands how frustrating I am. I am so happy to have him take care of my insurances."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Matt Haaga’s Team! We deeply appreciate your kind words here in Germantown . "
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Demetrius Strong

June 2, 2026

5  out of  5
rating by Demetrius Strong
"I’ve been having a rough few days and Stephen somehow brightened my day. He was very knowledgeable and easy going. He wasn’t aggressive with “making me choose” State Farm, but he laid out all the facts. I appreciated that. He answered every question, compared rates, and made sure that I had the coverage that I needed."
We responded:
"We are grateful for your 5-star review, Demetrius! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Haaga’s Team here in Germantown . "
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Spanky

June 1, 2026

5  out of  5
rating by Spanky
"Stephen was great straight forward an passionate guy about his work Thanks for your service"
We responded:
"Thank you for the 5-star review, Spanky! Here on State Farm Agent Matt Haaga’s Team, we are proud to serve our community and appreciate your recognition. "
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Jay Slime

June 1, 2026

5  out of  5
rating by Jay Slime
"Great"
We responded:
"Thanks so much for the fantastic rating, Jay! We are so glad you had a positive experience with us here on State Farm Agent Matt Haaga’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mzphat Phat

June 1, 2026

5  out of  5
rating by Mzphat Phat
"Yahya and Aaron was the best helped beyond my expectations I loves it"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Haaga’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kelly Poulsen

May 27, 2026

5  out of  5
rating by Kelly Poulsen
"Matt Haaga was amazing! He saved me $200 a month AND I now have more coverage than with the last company I was with!!! Honestly do yourself and your pockets a favor and give him a call NOW!!!!"
We responded:
"Kelly, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Marilyn Rankin

May 22, 2026

5  out of  5
rating by Marilyn Rankin
"I get the best service from Matt Haaga and his team they are really top notch and the very best, very friendly, knowledgeable and their very best to get the best you his clients.. thanks"
We responded:
"We are grateful for your 5-star review, Marilyn! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Haaga’s Team here in Germantown . "
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Jeremy Smith

May 20, 2026

5  out of  5
rating by Jeremy Smith
"Stephen the best agent I have ever met give him a raise please!!!!!! State Farm you have a Great Employee"
We responded:
"Thank you so much for your kind words and taking the time to recognize Stephen’s exceptional service! We’re thrilled to hear that he made such a positive impact on your experience. At Matt Haaga State Farm, we’re proud to have dedicated agents like Stephen who go above and beyond for our customers. We’ll be sure to share your feedback with him and the team. Thank you for choosing State Farm for your vehicle and home insurance needs!"
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LIFE MADE

May 20, 2026

5  out of  5
rating by LIFE MADE
"Excellent service all the way around."
We responded:
"We appreciate your review, LIFE. We are so happy that you had such a wonderful experience with State Farm Agent Matt Haaga’s Team here in Germantown ! "