Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Daniel Dickerson

Daniel Dickerson

October 21, 2026

5 out of 5 rating by Daniel Dickerson
"Gave you excellent advice and service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Tahrir Ismail

Tahrir Ismail

October 21, 2026

5 out of 5 rating by Tahrir Ismail
"I had a wonderful experience working with Stephen at State Farm! He was professional, patient, knowledgeable, and incredibly helpful throughout the entire process of reviewing my home and auto insurance options.

He took the time to answer all of my questions, explain the coverage details, and make sure I understood exactly what I was getting. He never made me feel like I was asking too many questions, and he made the entire process feel easy and stress-free. It’s clear that he genuinely cares about his customers and wants to make sure they have the right coverage for their needs.

I truly appreciate his honesty, responsiveness, and attention to detail. I highly recommend Stephen to anyone looking for a trustworthy insurance agent who takes the time to help you make informed decisions. Thank you, Stephen, for your outstanding customer service!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Ava Jones

Ava Jones

October 15, 2026

5 out of 5 rating by Ava Jones
"Aaron was AWESOME he got me a better deal coverages. I’m a HAPPY customer thanks a lot Aaron."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of xx xx

xx xx

October 13, 2026

5 out of 5 rating by xx xx
"Stephen Staples did a wonderful getting me set up with State Farm Insurance. He was professional, efficient and made the experience seamless."
We responded:
"xx, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Germantown. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Matt Haaga and Team "
Profile photo of Darrell Shaw

Darrell Shaw

October 5, 2026

5 out of 5 rating by Darrell Shaw
"Kevin did a good job with explain everything to me"
We responded:
"Thank you for the 5-star review of Matt Haaga’s team - we really appreciate your kind words! "
Profile photo of J.P. Little

J.P. Little

October 1, 2026

5 out of 5 rating by J.P. Little
"Aaron was the best representative I could’ve asked for! Easy to speak to, personable and friendly. Everyone should get them an Aaron!!"
We responded:
"Thank you so much for the 5 stars, J.P.! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Elizabeth G

Elizabeth G

September 16, 2026

5 out of 5 rating by Elizabeth G
"I’ve been considering a switch in providers but kept putting it off. Today I walked in to grab a sandwich next door (Vanelli’s is great!) and saw the office. I wouldn’t usually do a walk-in appointment, but Stephen was friendly and quick to help. The switch saved us hundreds per month on auto and hundreds per year on home insurance. Happy to have this office/staff covering us. Thank you both!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Cham Phou

Cham Phou

September 15, 2026

5 out of 5 rating by Cham Phou
"Stephen is amazing. Besides saving me over $2,000 annually, and I tripled checked, he was also able to practically double my coverage. This was my own fault and letting myself get ripped off. If you haven’t done a life finance check in a while, let the magician, Stephen Staples and his people help you. I mean, who doesn’t like saving money. More to bless yourself and others with."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Germantown to know you had such a great experience with us. "
Profile photo of Monica Scroggs

Monica Scroggs

September 14, 2026

5 out of 5 rating by Monica Scroggs
"Stephen was kind, professional, and efficient. He explained all the changes on my policy in detail and patiently resolved all my issues."
We responded:
"Monica, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of John Foner

John Foner

September 14, 2026

5 out of 5 rating by John Foner
"Stephen is professional and explains policies in detail. Matt Haaga’s team is top tier and should be a preferred dealer in all matters relating to insurance."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of DeAnthony Banks

DeAnthony Banks

September 11, 2026

5 out of 5 rating by DeAnthony Banks
"Steve was very professional."
We responded:
"Thanks so much for the fantastic rating, DeAnthony! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Cameron Rust

Cameron Rust

September 4, 2026

5 out of 5 rating by Cameron Rust
"Stephen has been awesome to work with throughout the entire process of setting up a new policy. He was very knowledgeable, informative and most importantly, not pushy. I felt he was very genuine in his approach with thoughtful follow up cadence with helpful advice and suggested questions to ask through the quoting process. Highly recommend!"
We responded:
"Cameron, thank you for the fantastic review! We’re always here to support you with your insurance needs in Germantown. "
Profile photo of joan miranda

joan miranda

August 28, 2026

5 out of 5 rating by joan miranda
"Stephen Helped me today with all my questions and concerns very friendly great customer service good prices and bundles available felt very comfortable talking with him definitely appreciate and recommend him 💯"
We responded:
"Thank you so much for the 5-star rating, joan! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Matt Haaga "
Profile photo of Erika Runnels

Erika Runnels

August 27, 2026

5 out of 5 rating by Erika Runnels
"I don't think I could say enough good things about Stephen Staples! He is kind and patient with me. He explained what the coverages meant when he could tell I had no idea. Stephen is personable and thorough in his work. Anyone who reads this needs to ask for Stephen Staples, you won't be sorry!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Germantown insurance team. "
Profile photo of Briann Miller

Briann Miller

August 18, 2026

5 out of 5 rating by Briann Miller
"Was amazing !!"
We responded:
"Briann, thank you for the fantastic review! We’re always here to support you with your insurance needs in Germantown. "
Profile photo of Tamiika H.

Tamiika H.

August 14, 2026

5 out of 5 rating by Tamiika H.
"Customer service is superb with this location! Stephen was phenomenal to work with and Jason was very helpful also with explaining everything to me. Both were very patient and so glad we have everything bulked in one payment now. Matt Haaga your team rocks!"
We responded:
"Thank you so much for your wonderful feedback of us here at Matt Haaga’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matt Haaga’s Insurance Team "
Profile photo of Tricia Agnew

Tricia Agnew

August 6, 2026

5 out of 5 rating by Tricia Agnew
"Very knowledgeable and helpful."
We responded:
"Thank you so much for your wonderful feedback of us here at Matt Haaga’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Matt Haaga’s Insurance Team "
Profile photo of Idalia Fernandez

Idalia Fernandez

July 28, 2026

5 out of 5 rating by Idalia Fernandez
"Berenice fue increíble se tomó el tiempo de aclararme todo los detalles que nesecitaba, y me ayudó mucho con los descuentos."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of caitlyn smith

caitlyn smith

July 14, 2026

5 out of 5 rating by caitlyn smith
"I had an excellent experience working with Stephen. He took the time to explain every detail of my coverage, answered all of my questions thoroughly, and made the entire process simple and stress-free. He was able to save me a significant amount on my auto insurance while also adding life insurance policies for both my husband and me. Even with the additional coverage, my total cost is still lower than what I was paying with my previous insurance company.

It’s rare to find someone who is knowledgeable, honest, and genuinely focused on helping their clients. I truly appreciate the time and effort he put into finding the best coverage at the best price. I highly recommend him to anyone looking for an insurance agent who goes above and beyond!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Matt Haaga’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Crystal Johnson M. Ed, BS Admin, PBT, NCMA

Crystal Johnson M. Ed, BS Admin, PBT, NCMA

July 6, 2026

5 out of 5 rating by Crystal Johnson M. Ed, BS Admin, PBT, NCMA
"Stephen is top tier! I just want to thank you so much for your time and making sure I understood everything about my policies. Your generosity is what this world needs more of. If anyone needs any insurance rather it auto, home, etc. please reach out to Stephen at Matt Haaga State Farm!!

Thanks again!!"
We responded:
"We appreciate your review, Crystal. We are so happy that you had such a wonderful experience with State Farm Agent Matt Haaga’s Team here in Germantown ! "
Profile photo of Kashmoney єlιวαн

Kashmoney єlιวαн

June 17, 2026

5 out of 5 rating by Kashmoney єlιวαн
"Steven and Julia did a great job with giving me insurance would definitely recommend this agency"
We responded:
"Kashmoney, thank you for your wonderful review of State Farm Agent Matt Haaga’s Team!"
Profile photo of Megan Rogers

Megan Rogers

June 17, 2026

5 out of 5 rating by Megan Rogers
"Stephen is helpful, personal, and extremely knowledgeable with a great sense of humor."
We responded:
"Megan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Matt Haaga’s Team—we are always here to help!"
Profile photo of Breanna Lanisee

Breanna Lanisee

June 11, 2026

5 out of 5 rating by Breanna Lanisee
"yahya is wonderful. always offers the best rates and breaks my policy down to me very efficiently so that i understand everything i have!"
We responded:
"We appreciate your review, Breanna. We are so happy that you had such a wonderful experience with State Farm Agent Matt Haaga’s Team here in Germantown ! "
Profile photo of S&P

S&P

June 8, 2026

5 out of 5 rating by S&P
"Stephen Staples has been very helpful and responsive . He explained all the details carefully to make sure that I, as a first time home buyer understand how the policy works in a fair way with reasonable prices. He responded to my emails and texts very quickly. I think Stephen really understands how frustrating I am. I am so happy to have him take care of my insurances."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Matt Haaga’s Team! We deeply appreciate your kind words here in Germantown . "
Profile photo of Demetrius Strong

Demetrius Strong

June 2, 2026

5 out of 5 rating by Demetrius Strong
"I’ve been having a rough few days and Stephen somehow brightened my day. He was very knowledgeable and easy going. He wasn’t aggressive with “making me choose” State Farm, but he laid out all the facts. I appreciated that. He answered every question, compared rates, and made sure that I had the coverage that I needed."
We responded:
"We are grateful for your 5-star review, Demetrius! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Haaga’s Team here in Germantown . "